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Shipping & Pick-up

What is lead time?

Lead Time is the time it takes for Olam to prep and process your order. This typically ranges from 2 to 15 days depending on the product's packaging and treatment. You will find this on every product page listed as 'Ships In' or 'Lead Time'

How do I pick up my order from Olam's warehouse?

If you are picking up your order, first check your order acknowledgement to determine the location of the plant/warehouse where your order is being processed. ( Your Order Acknowledgement was emailed to you 1-2 days after you placed your order). Have your Olam Sales Order Number handy. Next, simply refer to the Warehouse Contact Information to get contact information for your applicable warehouse then simply set-up an appointment for the ship date.

What shipping methods do you offer?

We offer a variety of shipping options depending on your order. We offer FedEx, Freight Less than Truckload (LTL), Freight Full Truckload (FTL), and Warehouse pick-up. You can view our rates on our 'Shipping Rate' page. For live rates, simply add the product to your cart and the rates will be visible on the 'Cart' page.

What are the pallet dimensions ?

Dimensions: 48" x 40" Pallet Weight: ~40 lbs Our pallet heights vary, depending on the product, but the average is 62". You can find the accurate pallet dimension under the 'Shipping Information' tab on any product page.

Plant & Warehouse Contact Information

Our Spice Plants and Warehouses are located throughout the US. You can view address, email, and phone number to schedule applicable pick-ups here (https://olamspices.com/spices-warehouse-information)

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