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Why is my order status "Pending"?

At least one of your orders has a status of Pending. There are a few reasons why... 

  • You are new to Olam! It will take up to 2 business days to confirm your business and input your order. Please send us your Tax ID or W9 as soon as possible to reduce the waiting time, email OlamSpices-CustomerSupport@ofi.com
  • You may have an overdue payment with Olam. Please pay any outstanding invoices, so we can quickly release this order.
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