Meet the Team: Stephen
us about yourself: your name, background, relevant experience, how many years
you’ve been with the company or in the industry.
My name is Stephen Gallegos. I earned a public health degree from New Mexico State University, Graduate Studies of Epidemiology at Benedictine University. I worked at the New Mexico Department of Health conducting investigations and regulatory compliance in healthcare facilities across the state. That led to conducting compliance regulation in the food industry in the Hatch Valley. That's what brought me to Olam Spices (now Spices by ofi), where I worked as a quality supervisor for 6 years. I also own an ecommerce business myself, which led to my interest in joining the spices ecommerce team. I've been in this role for about 9 months.
is your role at Spices by ofi and what does your day-to-day look like?
My current role as ecommerce sales manager includes communicating with customers on a day-to-day basis through email, phone calls, texts and live chat on olamspices.com. My day consists of producing tech docs for customers, answering product related questions and tracking order statuses, almost like a direct link between the customer and the rest of the ecommerce team.